Frequently Asked Questions
Am I allowed to have more than one account?
We allow one account per individual and household. It is as well not allowed to use proxy or VPN to login at your account and to click our advertising.
How can I log into my account?
Log in at http://www.donkeymails.com
How can I cancel my account?
Go to your user info page and at the bottom of the page you enter
your username and password, then click cancel.
How can I cancel receiving your eMails?
Your membership in our program allows DonkeyMails.com: No Minimum Payout to send you email messages
and advertisements. You may not cancel receiving email ads from DonkeyMails.com: No Minimum Payout without
terminating your membership in our program and forfeiting any and all earnings.
Log in to your account and click the "User Account Info." Link. At the bottom
of the page you will find the option to "Cancel Account".
How can I change my personal information?
Log in to your account and click the "User Account Info." link.
You will be able to edit any of your information except your name and member ID.
I live outside the US, can I join?
Yes, we welcome all international members.
I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their
program, we welcome WEB-TV users. Our efficient tracking method allows WEB-TV
users full earning privileges.
How much do I earn by participating in paid-emails?
Each advertiser pays a different amount per unique visit. These
amounts change frequently so we cannot give an exact amount for each visit, however
we do give you a large percentage of the amount we earn and your earnings for a paid mail will never be below 1/4th cent.
When can I request payment?
You may request payment by different payment options check cashout page for most current options.
How can I request payment?
As soon as you reach payout, you will see the redemption option
appear in your account area, after submitting your redemption request, we will
validate your account, and then begin the payment process. You will also have
the option to redeem your earnings for discounted advertising with us. When you
qualify, you will see what options are available to you in your account area.
When am I paid?
After your payment request is made and your account is in good-standing
we will issue payment to you within 2 weeks (see above for more info).
How am I paid?
Payments are made via different payment options you can find te current payout options at the cashout page.
What can i do with My Points?
Points can be used for Advertising only.
Points will not be converted to Cash.
How can I refer other members?
You may place a link with your referral url to DonkeyMails.com: No Minimum Payout on your website.
You may add your referral url to your email signature. You can give out flyers
or advertise in any way you wish except for Spamming.
What is my referral link?
Your personal referral link can be found on your personal "Referral
What can I earn through referrals?
Members will earn 10% of their direct referral earnings, 5% of
their indirect referral level earnings, 3% of their 3rd level referral earnings,
2% of their 4th level referral earnings and 1% of their 5th level referral earnings.
You do not earn referral-commission when your refs complete Paid To Signups nor when they win a prize.
Are my referral earnings working?
Yes, it takes many paid emails received by members to have referral
earnings show up, even for members that have 100's or 1000's in their downline.
Referral earnings are displayed once a referred member has earned their referring
member at least 1 full cent. Technically a member with 1000 referrals that have
each earned him/her 1/2 cent has earned $5.00 but their earnings will not be shown
until an individual member has earned them 1 full cent.
I have a website I would like to advertise, where can I find
information on your different programs and costs?
Visit our advertisers section of the website for complete details.
I have questions not answered on this FAQ page, what can I do?
Contact Us and supply as much
information as possible so we can solve the problem in a timely manner.