Frequently Asked Questions

Account Questions:

Am I allowed to have more than one account?
We allow one account per individual and household. It is as well not allowed to use proxy or VPN to login at your account and to click our advertising.

How can I log into my account?
Log in at http://www.donkeymails.com

How can I cancel my account?
Go to your user info page and at the bottom of the page you enter your username and password, then click cancel.

How can I cancel receiving your eMails?
Your membership in our program allows DonkeyMails.com to send you email messages and advertisements. You may not cancel receiving email ads from DonkeyMails.com without terminating your membership in our program and forfeiting any and all earnings. Log in to your account and click the "User Account Info." Link. At the bottom of the page you will find the option to "Cancel Account".

How can I change my personal information?
Log in to your account and click the "User Account Info." link. You will be able to edit any of your information except your name and member ID.

I live outside the US, can I join?
Yes, we welcome all international members.

I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program, we welcome WEB-TV users. Our efficient tracking method allows WEB-TV users full earning privileges.


Earnings Questions:

How much do I earn by participating in paid-emails?
Each advertiser pays a different amount per unique visit. These amounts change frequently so we cannot give an exact amount for each visit, however we do give you a large percentage of the amount we earn and your earnings for a paid mail will never be below 1/4th cent.

DonkeyMails.com is an ad only website so we not make payments. You can use your cash and points for advertising and or upgrade via the redemption page in the member area.

What can i do with My Points?
Points can be used for Advertising only. Points will not be converted to Cash.


Referral Questions

How can I refer other members?
You may place a link with your referral url to DonkeyMails.com on your website. You may add your referral url to your email signature. You can give out flyers or advertise in any way you wish except for Spamming.

What is my referral link?
Your personal referral link can be found on your personal "Referral links" page.

What can I earn through referrals?
Members will earn 10% of their direct referral earnings, 5% of their indirect referral level earnings, 3% of their 3rd level referral earnings, 2% of their 4th level referral earnings and 1% of their 5th level referral earnings.
You do not earn referral-commission when your refs complete Paid To Signups nor when they win a prize.

Are my referral earnings working?
Yes, it takes many paid emails received by members to have referral earnings show up, even for members that have 100's or 1000's in their downline. Referral earnings are displayed once a referred member has earned their referring member at least 1 full cent. Technically a member with 1000 referrals that have each earned him/her 1/2 cent has earned $5.00 but their earnings will not be shown until an individual member has earned them 1 full cent.


Advertising Questions:

I have a website I would like to advertise, where can I find information on your different programs and costs?
Visit our advertisers section of the website for complete details.

I have questions not answered on this FAQ page, what can I do?
Contact Us and supply as much information as possible so we can solve the problem in a timely manner.